PawClip Support
AI pet video maker. Need help? We’re here.
Restore your subscription
Switched devices or reinstalled? Open PawClip → Paywall → Restore Purchases (or Profile → Restore Purchases). Use the same Apple ID that bought the original subscription.
Generation issues
Clip didn’t come out right? Send the prompt + style you used. We can usually re-run it on the house.
Subscription & credits
Refund, upgrade, or cancellation questions. Manage subscription cancellations directly in iOS Settings → Apple ID → Subscriptions.
Privacy & data
Privacy questions: Contact Us. Read our Privacy Policy for details on what we collect.
PawClip has no account or sign-in - your identity is an anonymous device ID. To delete the per-device data we store for video generation, email Contact Us from the address you can be reached at.