Bonega AI Help Center
Frequently Asked Questions
- How do I extend an AI video and make it longer?
Extend a clip by asking for a longer total duration: Bonega chains 15-second segments, each animating the last frame of the one before it.
- How long can a Bonega AI video be?
A finished video has no maximum length — credits are the limit. One request runs up to 120 seconds on the form; extend the video to keep going.
- How do Bonega credits work and what does a video cost?
A video costs 4.125 credits per second at Standard resolution and 6.75 at 2K, rounded up: 21 credits for 5 seconds at Standard, 34 at 2K. Plans from $9/month.
- Do Bonega videos have a watermark, and can I use them commercially?
No plan adds a watermark; plans and credit packs include a commercial licence for the output, not for uploads, real people, trademarks or copyrighted work.
- How do I turn an image into a video with AI?
Upload a JPEG, PNG or WebP image up to 8 MB, describe the motion, and Bonega animates it at 4.125 credits per second at Standard resolution and 6.75 at 2K.
- Is Bonega legit, and what happens when I pay?
Operated from Lausanne, Switzerland. Standard is $9/month for 200 credits, subscriptions bill in advance, and fees are non-refundable except as required by law.
- What aspect ratios does Bonega output, and can it make vertical video?
Bonega generates 9:16 portrait and 16:9 landscape. Portrait is the native shape for TikTok, Reels and Shorts — no cropping step.
How do I generate my first video?
Choose a Standard or Pro plan or buy a credit pack, then type a text description in the prompt box, choose the duration, and click Generate. Your video will be ready in minutes.
What AI does Bonega use?
Bonega is one pipeline, not a list of models you pick from. When something better launches, your next video uses it automatically, and the price per second stays what it is for the resolution you chose.
What video resolutions are supported?
You can choose Standard or 2K for each new video, on every plan. Standard is 720p HD and costs 4.125 credits per second. 2K is 2560 x 1440 pixels for 16:9 and 1440 x 2560 for 9:16, and costs 6.75 credits per second, up to 60 seconds per video. Extensions of an existing video are always Standard. The other choice is the shape of the frame, 9:16 portrait or 16:9 landscape.
Technical Support
Video generation failed or stalled
Open the video in your history to see its status, then generate it again. Content that is too explicit may be blocked. If it keeps failing, contact support.
Video quality is not as expected
Make your prompt more specific about visual elements, camera angles, and lighting.
Cannot download my video
Downloading a finished video is free and can be repeated. Wait until the generation is complete, refresh the page, or contact support if the issue persists.
Account or billing issues
For subscription, billing, or account-related questions, use the contact page and we will reply by email.
API access and integrations
Enterprise customers have access to our API for custom integrations. Contact our enterprise team for documentation and access credentials.