SellerSnap Support
AI product photos for Etsy, Shopify, and TikTok-Shop sellers. Need help? We’re here.
Switched devices or reinstalled? Open SellerSnap → Paywall → Restore Purchases (or Profile → Restore Purchases). Use the same Apple ID that bought the original subscription.
A swap didn't come out right — reflective surface, glass, or an edge clipped? Send the source photo and the background you picked. We can usually re-run the swap on the house.
Refund, upgrade, or cancellation questions. Manage subscription cancellations directly in iOS Settings → Apple ID → Subscriptions.
Privacy questions: Contact Us. Read our Privacy Policy for details on what we collect.
SellerSnap has no account or sign-in. Your identity is an anonymous device ID. To delete the per-device data we store for product-photo generation, use our Contact Us page and include an address where we can reach you.