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Bonega AI Help Center

Is Bonega legit, and what happens when I pay?

Bonega is a real product operated by a company registered at Avenue de Jurigoz 15, 1006 Lausanne, Vaud, Switzerland, online since 2024. Paying is a normal card subscription taken through Stripe: Standard starts at $9 per month for 200 credits, while Pro is $49 per month for 1500 credits. Subscriptions are billed in advance, monthly or annually, and fees are non-refundable except as required by law. For a legacy trial charge, email within 14 days and the request is reviewed case by case for accounts that have used fewer than 150 credits. There is no anonymous checkout, no crypto payment, and no auto-renewing product you have not seen the price of first.

What you are charged, and when

  • Standard, $9/month — 200 credits per month, about 48 seconds of video.
  • Pro, $49/month — 1500 credits per month, about 6 min 3 s of video.
  • The Small Pack is a one-time $10 purchase for 130 credits. You can buy it without a subscription, or use it to add credits to a plan.
  • Billing runs in advance. Cancelling stops the next renewal; it does not refund the period you are in.

What the product actually does

Text or an image becomes video. A clip longer than 15 seconds is generated as a chain of segments, each animating the last frame of the one before it, merged into a single MP4 — so the total length is not capped by the model's per-clip limit. Credits are spent per second of video generated, at 4.125 credits per second at Standard resolution and 6.75 at 2K, and a generation that fails does not consume them.

What it is not: it is not a stock library, it is not a human editing service, and it does not promise that any particular named model will be used for your clip. The pipeline picks a model per step.

Checking for yourself before paying

  • Pricing, credit costs and plan limits are on /pricing and in /help/credits-and-pricing, stated as numbers rather than ranges.
  • The terms, including the billing and refund sentences quoted above, are at /terms.
  • Support is reachable at /contact before you buy, not only after.

What this means for you

Judge it the way you would any small tool: the company is named, based in Switzerland, reachable, and the terms and refund conditions are published on the site. If you need an enterprise procurement trail, a signed DPA or a support SLA, ask before you buy rather than after. Preview examples and save a draft before paying, then choose Standard or Pro when you are ready to generate.

Frequently Asked Questions

Can I try Bonega before paying?

You can preview playable examples and save a draft before paying. There are no signup credits, and generation starts after payment, on Standard, Pro or a one-time credit pack.

Can I get a refund?

Fees are non-refundable except as required by law. For a legacy trial charge caused by a forgotten cancellation, email within 14 days and requests are reviewed case by case for accounts that have used fewer than 150 credits.

Where is the company based?

Avenue de Jurigoz 15, 1006 Lausanne, Vaud, Switzerland. The same address is published in the site's Organization structured data.